COVID-19 Statement - Latest Update - Delivery Available
We are now Delivering. We have implemented all of the COVID 19 Guidelines set by the government and are proud to announce that you can now order your favourite cookie dough.
STAY HOME, STAY SAFE, HELP THE NHS.
OUR TEAM THANKS THE NHS AND ALL KEY WORKERS FOR THEIR WORK IN THESE DIFFICULT TIMES.
ITS TIME TO GET YOUR COOKIE ON
Buy our delicious gourmet frozen cookie dough delivered straight to your door
Ever wanted to eat warm and gooey, freshly baked cookies? Or eat hot dessert shop cookie dough whilst watching your favourite series or movie on NetFlix? Well now you can, with our frozen cookie dough you can make great baking creations at the comfort of your own homes in under 10 minutes! Unlike chilled cookie dough which contains additives & preservatives that ruin the taste, our frozen cookie dough tastes better and gives you the dessert shop product when you want it and where you want it. With unlimited chocolates to top our flavour packed cookie dough with, it’s not only gives you the most popular high street pudding where you want it but also how you want it!
Our Specialty Cookie Pucks
Do you deliver overseas?
No, unfortunately not. However, this is something we will be looking at doing in the not so distant future.
What are the delivery and cut off time details for online ordering?
Our deliveries are handled by our couriers, 6 days a week, and we dispatch orders 5 days per week. Any orders placed on Saturday & Sunday will not be processed until the following Monday.
Will I get an order confirmation email?
Once you have placed you order, you will receive a “Thank you for your order email”
This email will confirm:
1. Your order details
2. Your order number
3. The order cost
4. The shipping method (Royal Mail Signed For First Class)
5. The delivery date (Your Parcel will be delivered within 5 working days or your order excluding Weekends and Bank Holidays)
6. Your customer details
Occasionally the confirmation email may find its way into your spam or trash folder. Please check these folders and allow plenty of time for the confirmation email to be sent through – it may not be received immediately.
If confirmation emails don’t arrive within an hour of placing your order, please go to the contact us page and let us know.
My delivery is damaged, incomplete or is not what I ordered. What should I do?
We are really sorry if this has happened.
Please go to the contact us page and let us know so that we can investigate (we will need your order reference number).
If found to be the case we will either offer you a gesture of goodwill or either part or full credit / refund of your purchase. A couple of things to note:
1. You must raise the issue within 24 hours of delivery
2. Please supply any extra information requested by our customer care team within 48 hrs of reporting the issue.
How will my Parcel be delivered ?
We use Royal Mail Signed For First Class Delivery for all our Packages.